How we handle your information.

Privacy policy

Who we are

Syndei Embassy is a Christ-centred ministry in Accra, Ghana, registered as a Company Limited by Guarantee under the laws of the Republic of Ghana, registration number CG053400826. Our address is Quist House, Lily Street, near LEKMA Assembly HQ, Teshie-Nungua, Accra - Ghana.

For anything you send us through this website, Syndei Embassy is the data controller. That means we are the ones responsible for how your information is handled.

What we collect

Only what you choose to type into the contact and prayer form:

• Your name
• Your email address
• Your phone or WhatsApp number, if you give one, which is optional
• The category of your message, for example a prayer request or a question about giving
• The message itself

We collect nothing else. This website has no accounts, no analytics, no advertising and no visitor tracking. We do not build a profile of you, and we do not buy information about you from anyone.

Prayer requests and sensitive information

The form lets you mark a request as relating to health or to family. Information of that kind is sensitive, and we treat it that way.

Please share only what you want the prayer team to read. You do not need to explain the details of an illness or a family situation in order to be prayed for. A short request is enough.

Who reads what you send

Prayer requests are received by the Syndei Prayer Team. Other enquiries, such as questions about visiting, giving or the podcast, are handled by the church office.

We do not sell your information, rent it, or share it with anyone outside the ministry.

Where your information goes

The form on this site is delivered by Formspree, a form processing service whose servers are outside Ghana. When you submit the form, what you have written passes through and is stored on their systems before reaching us. Submitting the form therefore involves a transfer of your information outside Ghana.

Once it reaches us, your message sits in the ministry's email account.

How long we keep it

We keep what you send for twelve months, and then delete it. If you would like it deleted sooner, write to us and we will remove it.

Your rights

Under Ghana's Data Protection Act, 2012 (Act 843) you have the right to:

• Ask what information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete it
• Withdraw your consent at any time
• Complain to the Data Protection Commission of Ghana if you believe we have handled your information badly

To exercise any of these, email us and say what you would like done. We will respond within two working days, the same commitment we make for every message sent through this site.

Cookies and other services

This website sets no cookies of its own and uses no analytics. Three outside services are involved in making it work, and each receives something when a page loads:

• Google Fonts supplies the typefaces. Your browser requests them from Google, which means Google receives your IP address.
• Formspree processes the contact and prayer form, as described above.
• Spotify provides the player on The Spirit Word page. When that page loads, Spotify may set its own cookies. The rest of the site does not use it.

Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top of it.

Getting in touch

For anything in this policy, including a request to delete what we hold, write to info@syndeiembassy.org or call +233 59 580 9521.